Return Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns within 10 days of the purchase date for a full refund or exchange.

Conditions for Returns:

1. Items must be unused, unworn, and in their original condition with tags attached.
2. Returns must be accompanied by the original receipt or proof of purchase.
3. Certain items such as perishable goods, personalized items, and gift cards are not eligible for return.

How to Initiate a Return:

1. Contact our customer service team at admin@deeppocketsph.com to initiate the return process.
2. Provide your order number and reason for the return.
3. Once your return is approved, we will provide you instructions for returning the item(s).

Refunds:

1. Refunds will be issued in the original form of payment.
2. Please allow up to 5 working days for your refund to be processed after we receive your returned item(s).
3. Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges:

1. If you wish to exchange an item for a different size, please contact our customer service team to arrange the exchange.
2. Exchanges are subject to availability. If the desired item is not available, we will issue a refund or store credit.

Damaged or Defective Items:

1. If you receive a damaged or defective item, please contact us immediately for assistance.
2. We may require photos or additional information to process a return or exchange for damaged or defective items.

Contact Us:

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team at admin@deeppocketsph.com 

Note: This return policy is subject to change without notice. Please refer to our website for the most up-to-date information.